Ability meets agility
Our clients value our ability to customise. Through a committed, collaborative approach and shared expertise across disciplines, we create bespoke software and hardware solutions that meet each client’s exact operational needs – setting us apart and making a difference every day.
Whether tailoring existing tools or developing from scratch, we manage every stage in-house. The result: team continuity, cost transparency, and unwavering, solutions-focused creativity.
Our customisation process
Consultancy
Collaborative consultancy for clear direction
We listen carefully and collaborate closely – developing a roadmap that builds on our existing solutions and solves your specific challenges, to enhance and optimise your operations.
Specification
Precise specification for effective delivery
With clear objectives and parameters, our team develops creative, cost-efficient solutions that deliver. We outline development stages, timeframes, and costs for full transparency.
Design
Intelligent design for seamless functionality
Our in-house design team brings your solutions to life, aligning with engineers, software developers and project management to ensure cost efficiency and flawless functionality.
Build
In-house build for quality assurance
Whether software, hardware, or both, once designs are approved, we develop your solutions in-house – on time, on budget, and fully tested throughout.
Installation
Expert installation for reliable performance
With decades of experience, our engineers are always directly involved in every hardware installation. We also outline any pre-installation requirements to prevent on-site issues.
Training
Comprehensive training for confidence
We train your team and offer refresher sessions when needed to ensure clear, ongoing operational capability – enabling you to go live with confidence.
Service and support
Dedicated service and long-term support
We provide full, in-house aftersales service and support, including rapid call-outs and bi-annual check-ups on hardware, and ongoing, day-to-day software user assistance.
Testimonials
The proof is in the product. And the praise.
“ We have worked together over a long period of time. GX has always delivered and continually improves the products available for our needs ”
Scottish Water
“ GX Environmental have always delivered what is asked of them and continually improve the products that are available for our needs ”